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	<title>Design News &#187; Flux Trends</title>
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		<title>Renowned forecaster Dion Chang outlines major shifts and trends affecting retailers</title>
		<link>http://designnews.co.za/renowned-forecaster-dion-chang-outlines-major-shifts-and-trends-affecting-retailers/</link>
		<comments>http://designnews.co.za/renowned-forecaster-dion-chang-outlines-major-shifts-and-trends-affecting-retailers/#comments</comments>
		<pubDate>Thu, 29 Aug 2024 14:25:17 +0000</pubDate>
		<dc:creator><![CDATA[Design News]]></dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[Flux Trends]]></category>
		<category><![CDATA[V&A Waterfront Neighbourhood Awards]]></category>

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		<description><![CDATA[V A Waterfront Current concerns for store owners include: So-called ‘hermit’ consumers and how to draw them out The rise of the tech-savvy shopper and ‘phygital’ shopping The need for elevated in-store service Pervasive pragmatism and price consciousness Live-streamed sales promotions The recommerce boom Did you know retail sales are estimated to represent close to 20% of South Africa’s GDP? Facing a barrage of ever-changing micro and megatrends, it remains crucial that our local retail industry moves with shifting shopping patterns. Dion Chang of Flux Trends, a local trends analysis company that distils, translates and packages trend insights into business strategy, is a veritable doyen of culture and trends. Offering some valuable insights into the latest movements, Chang breaks down the trends currently impacting the retail industry. He believes ‘seamless service and user experiences, considered design and a high-value shopping experience can draw customers from their hermit states’. With the age of the ‘hermit consumer’ heralded by publications such as The Economist, consumers continue to turn inwards post-Covid, spending more time at home and acting accordingly &#8211; shopping online, ordering groceries for delivery and turning to social media for inspiration. ‘What they are shopping for is also affected by the [...]]]></description>
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