From routine repairs to a complete rebuild, finding a reliable service provider to assist with maintaining – or designing – your home can often be a daunting task. Whether you simply require a handyman or complicated technical advice from a qualified professional, getting the right person for the job needn’t be a cause for stress. At least, not any longer. Building Service Advisor (BSA) www.buildingserviceadvisor.co.za is a new online directory and mobile site that lists building-related service providers ranging from architects to interior designers, painters to plumbers, locksmiths to landscapers, and a host of others…
The BSA mobi site and website are free to use and were conceptualised by founder Brett Emmerson, a builder by trade, who wanted to create a comprehensive one-stop-shop that could answer the questions he frequently received from clients, family and friends such as: “Where can I find a reliable tiler?” or “Do you know a good plumber?”
“From a leaking tap or broken window to a full build, we’ve compiled the names and details of numerous suppliers, businesses and tradesmen, into an easily navigable website and mobi site that can be used every day,” he explains.
Especially useful are the 24/7 emergency services that are listed on BSA – critical for those unfortunate yet inevitable times when you accidentally lock yourself out of the house, or your geyser bursts at 2am!
According to Emmerson, services are listed by their geographical location, making it easy for you to find selected tradesmen conveniently situated in your area. In addition, BSA has a geo-specific search tool, so that you can search for solutions right in your neighbourhood. For example, if you’re living in the CBD, and you need a plumber to replace a leaking pipe, you simply input your area and the type of service and BSA will automatically bring up a list of reputable plumbers in the immediate surrounds. You can also set the radius, controlling the distance from your home that you would like BSA to search.
Once your project is completed, you have the option of evaluating the service provider you used, by giving them a star-rating on BSA (with 5 stars denoting excellent service). In turn, you’ll benefit from ratings that other customers have made by being able to appoint a company that comes highly recommended. So BSA doesn’t just let you find a plumber in your area, it helps you choose a good one! Not only that, it also allows you to shop around by presenting options.
BSA elects to remain a neutral party in your selection process. It does not make any endorsements or charge commission on work completed by the suppliers listed on its platform. Instead, completed work is evaluated by the customer alone, which is why the star rating system ensures that you’ll find services and suppliers of the highest quality.
Any building-related business may list its services on BSA’s directory for free. A company is able to enhance its presence on BSA by boosting its listing to ensure that it appears at the top of the relevant category list, but it cannot change the way customers have rated its service. A customer may only rate a particular service once, to ensure the fairness and integrity of the ratings.
BSA is currently live and available for use in the six main regions of the Western Cape. After this debut, the handy network will expand to cover Gauteng in May 2018. It will then spread to other provinces in South Africa before spanning the rest of the continent.
You can download the free BSA mobi site from the Android Playstore and IOS. For more information and services, visit www.buildingserviceadvisor.co.za and follow BSA on facebook @buildingserviceadvisor and use the hashtag: #BSA